Once we receive your sample/s, we will send you an email confirming that your sample/s have arrived. From this sample receipt date, you can expect to receive results via email and available via your online account within 2-5 weeks.
How long can I expect to wait for my results?
Comments
8 comments
Test has not failed was never received its been longer than 5 weeks
Never received confirmation of DNA sample being received or test results.
Never received a confirmation. It's been a month.
@support also waiting More Than 6 weeks for the results
I’ve been waiting 6 weeks! No results
Can you See 5 months! No results! only a Kitten of 1 year and no result What her illness is ! Only getting More bad. My Vet says that i Should Made the Test to help ! Her
I’m awaiting the results of my puppy who is almost 6 months! I sent them out on July 17th and still have not received anything.
We sent in test and confirmed receipt in early July. Now September still says pending
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